MINISO Bahrain continues its efforts to provide more quality services to satisfy its customers, and to facilitate the communication, we will use all personal information we collect (i) on this website, (ii) at MINISO stores, and (iii) through the other channels described below in a confidential and professional manner.
MINISO Bahrain respect your concerns about privacy, and knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.
The Privacy Policy describes the types of personal information we collect on this site, in our Stores, and in other ways discussed below, how we may use that information and with whom we may share it. The notice also describes the measures we take to protect the security of the personal information. We also tell you how you can reach us to ask us to (i) access, change or not use the personal information you have provided to us, (ii) withdraw any consent you previously provided to us, (iii) tell us to refrain from communicating with you about our products or services, and (iv) answer any questions you may have about our privacy practices.
This notice describes our privacy policy. By visiting Miniso-bh.com, you are accepting the practices described in this Privacy Policy.
How do we use your personal information?
We use the personal information you give to us in a number of different ways:
Processing orders and delivery
To process your order ensuring that the personal and financial information you provide is accurate. For this, we use payment systems of trusted third parties to ensure that your payment is safe and that your details are not being used fraudulently. We use systems of fraud analysis which ensure that genuine and accurate payment details are being provided to MINISO Bahrain for any purchase. We may also use credit agencies to perform this task for us.
To ensure that the products and services you buy from us are delivered to the correct address. This involves working with trusted third parties who are based outside of the MINISO Bahrain and sharing with them the personal information you have provided. For example, your name, address for delivery and any delivery preferences you have outlined to us such as the time of day you wish to receive a delivery.
We may store and process the information you provide for a period of time to ensure that any allegation of fraudulent use of identity can be properly investigated in the future.
To manage returns of products or possible claims of faulty products or services, we need to collect and process your personal information. In order to prevent fraud in connection with claims and returns, we may need to request certain personal information from you to handle your request.
About this Privacy Policy
MINISO Bahrain is committed to protecting and respecting your privacy. Please read this Privacy Policy carefully so that you can see why and how we collect data from you and how it will used by us.
Your personal information
When do we collect your personal information?
We would really like to send you details about our products, services, offers & promotions but we will only do so when you tell us that you are happy to receive this information. You can let us know that you would like to receive this information either in store or online.
We will also use your personal information when you buy products and services from us. This is only so that we can complete your order but we won’t use your personal information for marketing purposes unless you tell us this is ok.
Please remember that you allow us to use your personal information when you use our in store WiFi, website or App.
All of the information you give to us is confidential. We will only use your information in the way we tell you in this policy.
What personal information do you give us?
You may provide us with your:
Name, address, date of birth; payment address; delivery address; financial information including your credit, or debit card or other payment information you provide us with; or when corresponding with us by phone or email; your purchase history of MINISO products and services; and any other information you decide to share with us.
What personal information do we give to third parties?
Your privacy is important to us and so we will never sell or disclose your personal information to a third party for purposes other than as described in this policy.
We may give your personal information to our trusted service partners for delivering services to you. For instance, for the purposes of marketing, finance, advertising, processing payment, delivery and other services.
To prevent fraud or other criminal activity and to make sure your information is accurate, we may pass on the information we have about you to other companies, retailers, financial organisations or other organisations specializing in the prevention of fraud and crime. We are sometimes obligated to disclose the information we have about customers to law enforcement agencies where an allegation has been made of suspected criminal activity.
We may also purchase services and data from agencies to verify the contact details and personal information you have provided to us.
We will make sure that your personal information is protected when it is sent outside of the MINISO Bahrain. We make sure our trusted service partners keep your personal information safe.
How do we use your personal information?
We use the personal information you give to us in a number of different ways:
Processing orders and delivery
To process your order ensuring that the personal and financial information you provide is accurate. For this, we use payment systems of trusted third parties to ensure that your payment is safe and that your details are not being used fraudulently. We use systems of fraud analysis which ensure that genuine and accurate payment details are being provided to MINISO for any purchase. We may also use credit agencies to perform this task for us.
To ensure that the products and services you buy from us are delivered to the correct address. This involves working with trusted third parties who are based outside of the MINISO Bahrain and sharing with them the personal information you have provided. For example, your name, address for delivery and any delivery preferences you have outlined to us such as the time of day you wish to receive a delivery.
We may store and process the information you provide for a period of time to ensure that any allegation of fraudulent use of identity can be properly investigated in the future.
To manage returns of products or possible claims of faulty products or services, we need to collect and process your personal information. In order to prevent fraud in connection with claims and returns, we may need to request certain personal information from you to handle your request.
Do we link to other websites?
Our website may contain links to and from third party websites. These websites have their own privacy policies. If you follow a link to any of these websites, please make sure that you read their privacy policies before you submit any information to these websites. We do not accept any responsibility or liability for their policies.
No longer wish to be contacted for marketing purposes?
If you do not wish to be contacted about our products or services, you can unsubscribe by contacting us. Alternatively, if you have a profile on the MINISO Bahrain website, you can unsubscribe by logging into your account.
Need to update your records?
If you find that the personal information we have about you is inaccurate or needs updating (for instance, you may have changed your name, address etc.) then please contact us so that we can correct it. MINISO Bahrain is under a legal obligation to ensure that all the information we have about our customers is factually correct and kept up to date. . If you have stored a profile on the MINISO Bahrain website, you can change the details stored about you by logging into your account.